Propose help already within what you documented.
Between-visit continuity for RDN-led care
Keep patients connected to care—with less chasing.
KeyRD is a between-visit continuity assistant for RDN-led care. It draws on the records around an active nutrition intervention, notices when something may need attention, and proposes the smallest appropriate next step for the RDN to review.
Current mode: proposals for RDN review. Nothing is automatically sent to patients.
The point
Not every gap needs another reminder.
Follow-up already booked.No extra chase needed.
ABSTAINIntent is unknown.The next step needs RDN judgment.
ASK RDNYour intervention covers the question.Draft within what you documented.
SUPPORTOutside the boundary
Return control.
The next step belongs back with the RDN.
The work around the care
You should not have to keep everything in your head.
Who no-showed and still needs attention? Who already rebooked? Who replied after an MNT visit and is waiting on you? Who paused care? Who reached a visit limit? Whose intervention needs review? Who should simply be left alone?
KeyRD is being built for that continuity work—not to replace the Nutrition Care Process, your relationship, or your judgment.
Four possible responses
Do the smallest useful thing.
Bring back a missing fact or decision that belongs with you.
Leave well enough alone when no next step is appropriate.
Stop when the next step exceeds the documented intervention or belongs elsewhere.
In the current evaluation, SUPPORT and ASK RDN are proposals for review; patient contact remains disabled.
See the judgment, not just the promise
Judge KeyRD yourself.
No patient records. Walk through fictional continuity situations, compare the proposed next step with your own judgment, and inspect why KeyRD would support, ask, abstain, or return control.
Open the walkthroughThe test is not whether KeyRD can find more flags. It has to distinguish useful attention from situations where a simpler workflow—or no action at all—is better.
Who’s behind KeyRD?
A personal path to a specific question.
Neil James founded Statera Systems Inc. to build KeyRD.
His path brings together family experience with diabetes, endurance sport, years in technology and operations, a BS in Nutrition & Food Science from LSU, clinical research at Pennington Biomedical, and a systematic review of dietary-adherence interventions.
He completed the Didactic Program in Dietetics and is not an RDN. Statera is responsible for KeyRD, its operating boundaries, and its claims. Practicing RDNs are informing workflow and boundary evaluation. The question behind the work: how can good nutrition care survive the weeks between visits?
Why I’m working on thisA conversation first
Tell us how this work actually happens in your practice.
Discovery conversation: about 50 minutes, no preparation, installation, or patient records, and no commitment to a product evaluation.
We’re currently seeking discovery conversations with owners or operators of multi-RDN, insurance-billing practices using Healthie.
A later record-based evaluation is separate and receives a written scope covering effort, duration, fees, reviewers, data location, and deliverables before you agree.
Ask about the first conversation